Mykorstore Delivery and Returns
We hope you love shopping with Mykorstore. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us.
Shipping and Delivery
Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.Self-pick up occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed before 12:00 noon (PST).Orders you place with KOR late on Friday or on Saturday will not be processed until Monday.Charges may be added to orders with Priority, Overnight and International shipping if we try unsuccessfully to deliver your order more than once.Shipping fees
| Parcel delivery location | Sarawak | West Malaysia | Sabah |
|---|---|---|---|
| For Orders below 1kg | RM10 | No delivery | No delivery |
| For Orders between 1kg and 10kg | RM10 | No delivery | No delivery |
| For Orders above 10kg | RM10 | No delivery | No delivery |
*Subject to be changed
*Parcel delivery location is subject to the locations delivered by our courier partner(s). The delivery fees and courier partner(s) are subject to change from time to time without notice to you.
Self Pick-Up
|
Warehouse
|
Contact Person | Address |
|---|---|---|
|
Sibu
|
Jessica Ling Suk Jen |
No. 1 & 3, Jalan Maju,
96000 Sibu, Sarawak
|
|
Bintulu
|
Louis Wong Lic Hung |
No 226-228, Taman Sri Dagang,
97000 Bintulu, Sarawak
|
|
Kuching
|
Darryl Hartley |
Crown Towers, 88 Jalan Pending,
93450 Kuching, Sarawak
|
|
Miri
|
Zainab Bin Bujang | Lot 272, Jalan Nahkoda Gamppar, Beautiful Jade Centre, Miri, 98000 |
*Subject to be changed
Returns and Replacements
We want you to be completely happy with your KOR order. If for any reason you are not satisfied, contact our Customer Care Team within 7 days upon the date of receiving your parcel. Our team will proceed to check and carry out remedial action. We will not entertain any claims which are brought to our attention after the expiry of 7 days from the date of receiving your parcel. All returned item shall be sent in their original condition including the vendor packaging and tags. A pick-up and/or restock fee may apply.
Refunds and returns will only begin processing once we have received the physical return parcel and a quality check is completed to either approve or reject the return requested. Processing shall take around 7-14 working days. Once the processing is completed, the replacement item will be processed or equivalent amount will be credited accordingly.
Returning Merchandise by Mail
On the back of the packing slip enclosed with your Mykorstore order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment).
Enclose the return section of the packing slip with your item(s). Please use one of the return labels provided on the front of your packing slip to ensure proper return address and credit information. Restricted items must be returned using ground transportation.
Please allow 10 to 14 days for Mykorstore to process your return.